Fast, Prompt Support... but please read the fine print first
Ots Labs provides fast and helpful support for OtsAV customers. Although we strive to provide a speedy customer support email service, our overriding goal is efficiency as this benefits all customers. Therefore we do not guarantee support times and some queries may take longer. Rather than inefficiently answering the same questions over and over for a multitude of customers, we have invested a lot of time in creating comprehensive documentation with tutorials, step-by-step guides, powerful search facilities, and a handy index. You'll find these resources very helpful for immediate support and in fact, in many cases you will be referred back to these pages if you use the email service for areas that are already covered here. So save yourself some time and have a good look here first before emailing!
Ots Users Unofficial Forum - A dynamic and interactive source of tips, tricks, helpful advice, support, latest news, experiences and much more.
To contact Ots Labs Support, please click here.